Recent Posts

How to survive a sewer back up.

11/25/2018 (Permalink)

So you've just walked into your flooded home and discover the source of the water is your backed up toilet, now what??

1.  Rapid Response

The risk of harmful bacteria in your home or business is a time sensitive issue and should be addressed promptly. Containment can be key to preventing extensive damage. Even a quick assessment and an attempt to block further flooding could be beneficial. Additionally, contacting a SERVPRO urgent response team to immediately respond to the contaminated area should be considered. 

2. Proper Sterilization

Water from a sewer backup is dangerous, and you should not attempt a sewer back-up cleanup on your own. Specific techniques and safety equipment are needed to ensure appropriate removal of all hazardous bacteria. Contamination levels of the water may vary, requiring a customized sterilization process. 

3. Sufficient Drying Time

Allowing adequate drying time after the water has been removed will prevent the growth of mold and stop further damage to your home. Depending on the amount and duration of the water exposure, drying can often take days. Removal of the carpet or flooring down to the subfloor may also be required. 

4.  Moving Forward

It is surprising the amount of harm a flooded toilet can cause to your household. Repairing your property after a sewer cleanup can be a daunting project, and keeping good documentation can aid in a speedy recovery. Keeping current pictures of your home prior to an accident is highly recommended. These records can help insurance companies easily identify which areas were affected and how to aptly provide correct coverage.

SERVPRO of North Tempe understands the stress and worry that comes with water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Do not hesitate to call us at 480-456-0000.   


Understanding why water damage should be addressed immediately.

11/17/2018 (Permalink)

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of North Tempe begins the water extraction process almost immediately after we arrive. By getting there quickly, we reduce the damage and expense of your water emergency.

Need Emergency Service? Call Us 24/7 – 480-456-0000

Understanding The Water Damage Timeline

Within Minutes

  • Water rapidly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal items begin to tarnish.
  • Wood furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust.
  • Furniture shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of North Tempe

SERVPRO of North Tempe specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do you think you have a mold problem?

11/12/2018 (Permalink)

A musty odor in your home may be a sign of mold growth. How do you know for sure though?  The best way to know if you have a mold problem is to enlist the expertise of a certified industrial hygienist (CIH).  A CIH can identify whether or not you need to seek mold remediation services. 

Unlike ‘mold test kits’ that can be purchased on-line (and are very unreliable), testing performed by a CIH will have your testing samples evaluated in laboratory environment.

If your home or business tests positive in an evaluation conducted by a CIH, you’ll know for certain that you need mold remediation services.

Why Do I Need a CIH to Check for Mold?

Mold is everywhere. Spores live in the air outside and they are carried into your home on clothing, pets, hair and shoes. It is impossible to have a home that is completely spore-free. When you use a do it yourself mold test kit, they will almost always report that you have mold in your home, even when there is no visible growth to be found. The store-bought kits do not distinguish from the mold spores that are inevitably in the air and a problematic growth causing potential damage to your building’s structure. A CIH can accurately determine if a mold problem exists.


SERVPRO of North Tempe can assist you with finding a CIH.  If testing reveals you have a mold issue, SERVPRO of North Tempe has the people, tools and knowledge to complete any mold remediation work that you’ll need done.

SERVPRO preparation tips to take before you leave for your next vacation.

11/7/2018 (Permalink)

The holidays are right around the corner which means one thing, vacation!! There’s always so much on our minds before we leave a trip.  Do we have everything?  What time do we need to leave for the airport? Are the dogs being watched? You double check to make sure everything is unplugged, and ask your neighbors to keep an eye on your house to make sure it doesn’t catch on fire.  But what about the oppositeof fire? What about water damage?

Most of us don’t think about the possibility of water damage when we are away on vacation.  We are more concerned about the fun we will be having with friends and family. However, nothing would be worse than coming home and finding yourself standing in a few inches of water. Here are some things to add to your pre- Holiday vacation check list.

  • Shut off the water valve - The easiest way to avoid damage is to turn off your water at the main valve, and we recommend doing this for both long and shorter trips. If you’re not sure where the main water valve shut off is, call your plumber. He can also test to make sure it’s working properly.
  • Appliances and more – if don’t want to shut off your main water valve because someone is house or pet sitting, or your sprinkler system is set to run, you should turn off the valves to your appliances like your dishwasher, ice maker, and washing machine.
  • Check your insurance policy – if something should happen while you’re away it’s important to double check your insurance policy. Some policies are voided if the home is unoccupied for an extended period. Some policies even have a requirement that someone must check the premises at least once a week.

If you come home from your holiday trip to a water loss, don’t worry! Call SERVPRO of North Tempe at 480-456-0000.  We are always available to help, 24 hours a day, 7 days a week!