Recent Fire Damage Posts

What are the proper steps to handling a fire loss

3/3/2019 (Permalink)

If you have a fire in your home, it is important to make sure that you carefully get it taken care of. SERVPRO of North Tempe can help with any size fire loss from start to finish. 

The first step is to make sure that a walkthrough is taken place after the property has been cleared by the fire department. Once SERVPRO can observe the property, they can develop a scope of service. 

Next it is important to remove all wet and damaged materials from the property. This will help prevent the growth of secondary damage. 

Once all of the damaged materials are removed, SERVPRO can begin to clean and restore the property back to pre loss condition. If you have any questions, please feel free to reach out to us at anytime. 

What to do with your contents after a fire in your home

3/3/2019 (Permalink)

If you have a fire in your home, it is important to make sure you have your contents taken care of right away. The longer they sit in a smoke and soot damaged environment, the more damage will occur. 

SERVPRO of North Tempe can handle any size fire content cleanup project. Our team is quick to respond and begin the inventory process. Once all of your items are collected, they will be taken to our state of the art facility to be cleaned and ready for return. 

Documentation is extremely important to us at SERVPRO. We want to make sure that your items are taken care of and protected in this tough time for you and your family. 

If you have any questions, do not hesitate to call us at anytime. 

How to choose a fire cleanup company after you have a fire in your home

3/3/2019 (Permalink)

If you have a fire in your home, it can be an extremely stressful time for you and your family. SERVPRO of North Tempe, AZ, wants to share some important things to consider when looking at choosing a company to work with. 

First, is to do your research. Be sure to look up Google Reviews and other information you can find on the internet. This can be critical when making a decision on who you want to work with. 

Second is to be able to ask as many questions as you want. This is your home and your valuables, and it is important that any company explains the process and is available to answer your questions. 

Third, is to make sure that the company documents each step of the process with good notes and photos. This can be a valuable asset to your insurance company. 

If you have any questions, do not hesitate to reach out to SERVPRO of North Tempe at anytime. 

What to do if you have a fire in your home?

3/1/2019 (Permalink)

If you have a fire in your home it is critical to get SERVPRO of North Tempe on site as soon as possible. This way the situation can be assessed and fixed as soon as possible. 

The first step is to do a walkthrough of the property and make sure everything is documented. This can be important, especially when dealing with your insurance company. SERVPRO is great about taking plenty of before, during and after pictures. 

After the walk though, SERVPRO will write up a scope of service and begin the mitigation work. It is important to get the property dry and clean to prevent secondary damages from occurring. 

Once everything is clean, SERVPRO of North Tempe can begin the repair process to get your home back to pre loss condition. 

If you have any questions, do not hesitate to contact us anytime at (480) 456-0000

5 Smoke Damage Restoration Methods

2/5/2019 (Permalink)

Fire Damage 5 Smoke Damage Restoration Methods An ozone generator is a fast and highly effective smoke odor restoration method

5 Treatment Methods to Eliminate Smoke Damage

A variety of smoke cleaning methods are available to homeowners. In addition to using degreasing solutions to remove residues from surfaces and contents, it is also possible to lower the concentration of smoke molecules in the air and neutralize persistent odors. Restoration professionals rely on these five treatment methods to eliminate smoke damage.

1. Run an Air Scrubber or Filter

An HVAC air scrubber or HEPA air purifier are useful for capturing larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

2. Use an Ozone Generator

An ozone generator is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces. Evacuation is necessary for the duration of an ozone treatment.

3. Arrange for Thermal Fogging

Thermal fogging is an intensive treatment involving fogging machines. After residents evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and then ventilate the area. Evacuation is also necessary during this treatment, and workers should wear chemical respirators.

4. Operate a Hydroxyl Generator

A hydroxyl generator is a slower and gentler alternative to ozone. These machines rely on UV light to generate hydroxyl radicals that eliminate smoke odors. It will take about three to five days of continuous operation to achieve the same results as a single ozone treatment, but evacuation is not necessary.

5. Try Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor. This method also does not require evacuation.

Any of these smoke cleaning methods may be the right choice for a residence in Tempe,AZ. Contact a smoke and fire damage restoration company to determine which treatment is right for your home.

Beginning the Fire Insurance Claims Process

12/28/2018 (Permalink)

Fire Damage Beginning the Fire Insurance Claims Process Fire damage in Tempe, AZ

Beginning the Fire Insurance Claims Process

After the initial response to a fire, fire restoration cannot begin until the homeowner makes an accurate assessment of the expected costs. Contact your insurer to begin the claims process immediately, but keep the following tips in mind to ensure that everything goes as smoothly as possible in Tempe, AZ.

1. Safety and Salvage

Comply with local building and zoning laws to ascertain whether your home is still in livable condition and compliant with relevant fire codes. Your fire insurance policy should cover alternative housing, such as a hotel or a rental home, until such time as repairs can be completed. If there is no immediate risk, then the homeowner should make sure that no further damage is in progress, as this may not be covered by the policy. For example, any water used to suppress the fire should be drained and adjacent surfaces dried. Be especially careful of any exposed wiring or other electrical systems that may have incurred damage.

2. Documentation

The insurance agency will prepare to send and adjuster to validate your claims. You can expedite this process by taking photographs of affected areas and making a detailed list of damaged items. Depending on your coverage, you will likely also need to keep a list of your immediate expenses related to the fire. Do not begin any fire restoration or repairs at this stage.

3. Claims and Repairs

Once the claim has been confirmed and the insurance agency has determined the amount and type of repairs needed, the steps toward restoring your property to its normal condition can begin. For example, a qualified fire cleanup service may begin a smoke cleaning method during which soot and residue are removed from the ceiling and walls.

A prudent fire plan includes not only an adequate insurance policy, but also the required knowledge to get the required fire restoration started. Prevent unnecessary delays by familiarizing yourself with your insurer’s claims process.