Recent Water Damage Posts

Flooded Basement Now What?

5/27/2020 (Permalink)

If you are standing in a flooded basement in Tempe, AZ right now, skip to the phone number below.

If not take a minute to read the information below.

Cleaning up a basement flood calls for professional experience and equipment. SERVPRO of North Tempe is the premier choice when it comes to water & mold damage restoration in Tempe, Arizona. Our team is quick to respond and handle any size water loss in the Tempe area.
 It is important to extract water in a timely manner to limit damage, but pumping too quickly can damage a structure. Professional technicians take the following measures when restoring flooded basements in Tempe, AZ. 
Inspect the Structure 
The origin of flooding may impact the structural integrity of a basement. There are several reasons why water may accumulate on the lowest level of a home: 
Broken pipe 
Flood conditions 
Malfunctioning appliance 
Sewer backup   Regardless of the cause, the structure must remain sound. This concern may prolong the process of water extraction.  Pump Out Water  Basement cleanup specialists often use pumps to eliminate standing water and debris, but the interior and exterior pressure must remain equalized. It may take considerably longer to remove water and avoid structural damage. This is one reason why homeowners should not attempt to clean up a basement flood on their own.  Clean and Disinfect  Mitigation can proceed once water has been removed. Different measures may be necessary depending on the type of flood water:
Dry Category One damage from clean water 
Disinfect Category Two damage from gray water 
Disinfect Category Three damage from black water  Category One water usually comes from a pipe break. Category Two water may come from a washing machine overflow or sump pump malfunction and contains chemicals or microorganisms. Category Three water usually contains sewage. Insurance coverage for cleanup and restoration may be available depending on the cause of flooding.  Dry the Basement  Drying is the final step in the mitigation process. Experts may recommend the use of additional ventilation or a dehumidifier. Restoration cannot proceed until the affected area is completely dry.Homeowners dealing with a basement flood should rely on SERVPRO of North Tempe. Trained professionals can eliminate water as quickly as possible without causing structural damage. Our technicians are trained and certified. 
Each day, SERVPRO of North Tempe will monitor the drying process to make sure your home or business is drying quickly and efficiently. If you have any questions about the water damage restoration process, give us at call any time day or night at (480) 456-0000.

The 5 Main Causes of Noisy Pipes

2/18/2020 (Permalink)

Leakage Of Water From Stainless Steel Pipe On Gray Background Leaking pipe in Tempe, AZ

The 5 Main Causes of Noisy Pipes

Noisy pipes often bring about concerns about a pending pipe break or the cost to fix broken pipes. Thankfully, not every sound is the precursor to an imminent disaster. However, your pipes shouldn't be making too much racket, and if they are, then one of five reasons is likely the culprit.

  • Water Hammer
  • Toilets
  • Loose Pipes
  • Worn Out Washer
  • Main Shut-Off Valve

Water Hammer
If you hear a loud thud or clunk every time you turn off a faucet, then you are likely dealing with what is commonly referred to as water hammer. When you turn off the sink, the water in the line comes to an abrupt stop with no air cushion, causing the noise. While water hammer may not result in a pipe burst, it may result in leaks.

Toilets
You are likely familiar with the rushing water sound after flushing a toilet. However, have you ever heard rattling or banging at the end of the filling cycle? You likely have a ballcock issue.

Loose Pipes
Loose pipes can result in odd sounds and an eventual pipe break if left unremedied. If you suspect loose pipes under your home, then you should contact a plumbing specialist in Tempe, AZ, to correct the problem.

Worn Out Washer
Another easy fix is a worn-out washer in a faucet. When you notice a whistling or hissing noise, you likely have a washer issue. However, this isn't the only cause of squeaky pipes.

Main Shut-Off Valve
If you hear squeaking that resonates through the entire house, then you may have a problem with your main shut-off valve. For a main shut-off valve problem, you will likely need to contact a professional.
Again, not every strange sound is a prelude to a pipe break. Many noises stem from easy fixes like worn ballcock assemblies or washers, but sometimes, you may need to contact a professional to assess the underlying issues.

Water Damage in Tempe Requires Fast, Expert Response

2/17/2020 (Permalink)

A woman is shown holding a bucket under a leak from the ceiling SERVPRO of North Tempe specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event.

If you have flooding or water damage in your home, it's critical to have professionals respond as soon as possible. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of North Tempe begins the water extraction process almost immediately after we arrive. By getting there quickly, we reduce the damage and expense of your water emergency.


Need Emergency Service? Call Us 24/7 – 480-456-0000 Understanding The Water Damage Timeline


Within Minutes


Water rapidly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.


Furniture finishes may bleed, causing permanent staining on carpets.


Hours 1 - 24:
Drywall begins to swell and break down.
Metal items begin to tarnish.
Wood furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.


48 Hours to 1 Week:
Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust.
Furniture shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.


More Than 1 Week:
Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.


About SERVPRO of North Tempe


SERVPRO of North Tempe specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


Most of us don’t think about the possibility of water damage when we are away on vacation.  We are more concerned about the fun we will be having with friends and family. However, nothing would be worse than coming home and finding yourself standing in a few inches of water. Here are some things to add to your pre- Holiday vacation check list.


Shut off the water valve - The easiest way to avoid damage is to turn off your water at the main valve, and we recommend doing this for both long and shorter trips. If you’re not sure where the main water valve shut off is, call your plumber. He can also test to make sure it’s working properly.


Appliances and more – if don’t want to shut off your main water valve because someone is house or pet sitting, or your sprinkler system is set to run, you should turn off the valves to your appliances like your dishwasher, ice maker, and washing machine.


Check your insurance policy – if something should happen while you’re away it’s important to double check your insurance policy. Some policies are voided if the home is unoccupied for an extended period. Some policies even have a requirement that someone must check the premises at least once a week.


If you come home to a water loss, don’t worry! Call SERVPRO of North Tempe at 480-456-0000.  We are always available to help, 24 hours a day, 7 days a week!

Advantages of Having a SERVPRO Emergency Ready Profile

1/28/2020 (Permalink)

Air mover placed on carpet Secondary damage in Tempe, AZ

Advantages of Having a SERVPRO

A disaster isn’t something anyone wants to contemplate. However, if the unthinkable occurs, an emergency plan that's already in place could literally save your business. By creating an Emergency Ready Profile (ERP) through SERVPRO, you’re one step closer to keeping your business safe. An emergency profile puts a plan in place. This plan serves to mitigate loss from a fire or water disaster as soon as possible. Consider these advantages:

1. Damage Is Minimized

Fire and water disasters not only cause direct damage, but they can also cause secondary damage (e.g., mold and smoke damage). Some secondary damage may be unavoidable, but it can be greatly minimized if the restoration process begins promptly.

2. Business Inactivity Is Reduced

It’s been found that 50% of businesses that sustain damage after a major fire or water event never reopen post-disaster. The faster the mitigation process starts, the more chance the business has of surviving.

3. The Plan Is Set and Ready

All the necessary information is in one place, making it available to you and the professionals. This ensures that mitigation and restoration start immediately upon arrival. Your emergency profile will include emergency contact numbers and an emergency plan checklist. It’ll also include information that you may not even think about needing until a disaster occurs (e.g., utility valve shut-off locations and water and shut-off instructions). A complete overview of your property will point out emergency exits and illustrate evacuation routes. Your insurance information will also be outlined.

4. The Mobile App Makes It Convenient

SERVPRO’s ERP app puts all the information you need at your fingertips. It includes your entire ERP in addition to the contact information of your SERVPRO location; you can even contact them directly from the app.
Preparing for a disaster in Tempe, AZ is never wasted time. Setting up an emergency profile with the help of a professional will make sure that you have a plan in place, and the preparation is free.

4 Reasons Why Your Water Heater Is Making Noise

12/5/2019 (Permalink)

Water temperature controls on a hot water heater With regular maintenance and inspections, you can prevent many water heater mishaps

Four Common Sounds That Water Heaters Can Make

When everything is going as planned, your water heater is the secret weapon of your Tempe,AZ, home. It provides a bounty of warm water for baths and showers, all while staying tucked quietly out of sight. When it's not-so-quiet, however, there are variety of causes that may be to blame. Here are four of the most common sounds that water heaters can make and what you should do about them.

1. Screeching

If your unit is screeching, the inlet control valve is likely to blame. If it closes partway, the restricted water flow that results can lead to a persistent screech. To fix it, simply open the valve.

2. Popping

A popping sound coming from your water heater typically indicates a buildup of sediment and minerals, particularly calcium and lime. Water gets stuck beneath the debris and releases steam with a popping sound. If left untreated, that accumulation of pressurized air can cause the unit to explode.
Fortunately, there's a relatively easy fix: a water heater flush. Flushing the unit annually can remove sediment and other debris, eliminating the popping sound and prolonging the life of the unit.

3. Sizzling

Sizzling often signifies a leak. The sound you're hearing is the sound of escaped water hitting the burner. The remedy in this case is almost always to promptly call a plumber. Time is of the essence, as a leaking unit is wasting both hot water and energy.

4. Crackling

While a sizzling sound usually foretells a troublesome leak, if your unit is crackling, it's likely due to condensation on the burner. The noise may not be pleasant, but it’s normal.
With regular maintenance and inspections, you can prevent many water heater mishaps. In the event that a leak or other issue gets out of hand, enlist the help of a seasoned water damage mitigation company to return your home to normal quickly and safely.

Water Supply Line Replacement Comes with Options

10/21/2019 (Permalink)

Plumber working on pipes Plumber working on pipes in Tempe,AZ

Your home in Tempe,AZ, has an intricate system within it ensuring your family stays safe and comfortable. A major part of that is the water system. How that cold or hot water gets to the many faucets, appliances and showers can easily be forgotten. When there is supply line damage, it can mean more than just a bathroom leak.

Water Line Problems

If there is a supply line damage, the culprit is often tree roots damaging the pipes and blocking the flow or corrosion from older pipes made of iron or copper. Although most systems are built to last for years, if you have an older home, having a professional inspect the system for potential issues can keep the water where it is supposed to be.

Different Materials

Copper has long been a go-to for water pipes through the years. With time, technology has provided alternatives that have the potential to last longer. If you have a supply line leak and need to make a replacement, considering your options is important. Common types of piping include:

  • PEX – Relatively new to the scene, this type of piping is gaining momentum. It often costs more but has proven to be leak free, require less maintenance an is easy to install. It is only for indoor use since it can be affected by UV rays.
  • PVC – This versatile piping tends to be more affordable and suitable for warm and cold water. It doesn’t corrode or rust, so it typically last longer. Eventually, this piping can eventually crack and can warp with hot water.
  • Brass – A metal alternative that resists rust, it has proven to last long and are often easier to thread. It can be used for cold or hot water usage.

While the options may seem endless, discussing your piping needs with an expert is the best way to get the right parts for your home after supply line damage occurs. Depending on what is already in your home, changing to a new type may require some additional work.

How Do You React When Your Home's Basement Floods?

8/20/2019 (Permalink)

Flooded basement in Tempe,AZ

Steps To Take After Your Home's Basement Becomes Flooded

When your basement in Tempe,AZ, floods, it can be easy to feel panicked. Many homeowners know that they should respond quickly to a basement flood but are uncertain of what to do next. There are several useful steps you can take after your home's basement becomes flooded.

1. Remove Water as Quickly and as Safely as Possible
Removing the water from your home in a timely manner is often a useful way to mitigate the damage to your home's basement after a flood. Though mops and towels can soak up small amounts of water, they are generally ineffective when it comes to removing floodwater. However, installing a sump pump prior to a flood can help to remove water from your basement. A sump pump collects floodwater in your basement and then moves the water elsewhere.

2. Turn Off Your Home's Electricity
A basement flood can affect various aspects of your home, and unfortunately, fires are often more likely to occur after a flood. Fires are particularly likely to occur if items that use electricity are plugged in or if items that use electricity have loose or frayed wires. Though you may be tempted to unplug items that use electricity after a flood, it's often best to avoid coming into direct contact with floodwater. Instead, it can be helpful to turn off the electricity in your home entirely.

3. Contact a Restoration Company
Once you have removed as much water as possible and have turned off the electricity in your home, it's often useful to contact professionals in water damage restoration. Professionals can help to further mitigate the damage in your home, and a quick response can help to quicken the entire process of restoration. Though insurance coverage may vary depending on the cause of the flood, your insurance company will likely help to cover the costs of restoration if the flood occurred suddenly.

Although dealing with a basement flood can be stressful, knowing how to respond appropriately can help you to feel calmer. It's often useful to quickly remove water from your basement, to turn off the electricity in your home, and to contact a restoration company.

How to Save Water Damaged Items

6/10/2019 (Permalink)

Drying up affected area in a Tempe, AZ home

Tips to Help Save Your Property from Water Damage

Whether it’s from a pipe, a leaky roof or a flood, water in home environments can be difficult to deal with. Not only can the structure of your house be affected, but your belongings may be as well. If you don’t handle these items properly, you could make matters worse. If you have water damage in your Tempe,AZ, home, using the following steps may help save your property.

1. Clean and Sanitize
If the water has come from a broken pipe, then you may not be too concerned about sanitizing your items, since this water will generally be clean. However, in cases of floods or storms, this is a very important step. Black water from a flood carries many contaminants with it, including harmful bacteria and sewage waste. Because coming into contact with this water can be hazardous, it is a good idea to hire a professional service to remove it from your home.

2. Wash Clothing and Soft Objects
For smaller items such as clothing or stuffed toys, a run through the washing machine and dryer may return them to their previous condition. Do not allow them to sit or you risk a fungal growth, as porous objects easily hold mold spores and moisture. If you have products that cannot be put in the wash, dry cleaning is an option as well. This process uses a chemical solvent to clean materials.

3. Allow Wet Items to Dry
Once your items are cleaned, they should be allowed to dry thoroughly. If all of the water in your home has not yet been removed, you should consider relocating your belongings. If your home has multiple levels, you may want to move wet items to a higher floor. For those where sun damage is not a concern, bringing them outside may help them to dry more quickly.

No matter where the water in your home has come from, you should act quickly to prevent long-term damage to both the building and your belongings. A water restoration company can perform necessary repairs as well as cleanup.

Essential Steps To Creating a Business Continuity Plan

4/16/2019 (Permalink)

The continuity business plan identifies ways to keep your business running even if you can’t work in your building.

If a disaster hits your office and affects your business, you worry about the safety and welfare of your staff. Your second concern should be for your company’s operations and whether they can move forward following an emergency. If an incident disrupts your daily activities, it could impact your bottom line. This is where a business continuity plan comes into play. This strategy can protect your finances and keep things running after a major concern.

Why Create the Plan

Hopefully, you have insurance coverage to help with the costs of damage cleanup and restoration. Unfortunately, your insurance may not cover everything. Plus, the loss of revenue due to downtime could hinder revenue and profits.

• The plan identifies ways to keep your business running even if you can’t work in your Tempe,AZ, building.
• The plan discusses ways to preserve and continue to use electronic equipment such as servers.
• The plan talks about ways to repair and salvage documents and equipment.

Analyze the Business Impact

This important step in the emergency response plan identifies every role and step in your business and what needs to happen to support these. Some functions and processes can continue in spite of a disaster. Perhaps some employees can work from home, or maybe there can be some other onsite work.

Explore Recovery Options

This is a good place to figure out how you can make necessary repairs to your workplace and how you can restore essential materials and items from your building. In this portion of the business continuity plan, you should hire a disaster mitigation company to clean documents, electronics and other affected materials.

Test and Implement

If the real thing occurs, you don’t want to be caught off guard. You may have a business continuity plan, but it’s important to conduct orientation exercises and training for your employees so the implementation of it can be successful.

You can’t always avoid disasters and emergencies. However, you can be prepared to react to them and keep your business moving with an effective plan.