Recent Why SERVPRO Posts

Insulation Removal Is A Job For Trained Professionals

6/9/2020 (Permalink)

If You Are Planning On Removing Insulation From Your Tempe Home Call The Experts

If insulation in your Tempe home becomes wet from a broken pipe or a storm you should have it removed and replaced by the experts at SERVPRO of North Tempe. Our trained team will remove the contaminated insulation using a variety of vacuums and hoses. All of the insulation we remove from your home is collected into a specially designed filter bag that traps the fiber so our technicians can safely remove it from your property.

Trained Technicians Take Care Of Your Tempe Home


SERVPRO of North Tempe professionals have specialized restoration training and experience to quickly clean up and restore your home after insulation is removed.  Our team of professionals are certified by the IICRC, the Institute of Inspection, Cleaning and Restoration Certification, and are held to the highest of standards.

Is Your Home Safe?

Remember, if your home’s insulation becomes contaminated in some way, it is now a health risk to your family. SERVPRO of North Tempe has developed a set of procedures that removes damaged or soiled insulation from your home.
As valuable as insulation is, it is also a natural source of nesting material for mice, squirrels, and other animals. When this happens, our SERVPRO of North Tempe technicians remove the contaminated insulation and then use anti-fungal and anti-microbial sprays and cleaners to sterilize. When our crews complete the work, new insulation can safely be laid or blown in place.

Always Ready To Help When You Need Us


SERVPRO of North Tempe is available 7 days a week, 24 hours a day, all year round. Our professionals are expertly trained, certified and here to help. You are welcome to call us anytime day or night at (480) 456-0000 if you have restoration or insulation removal questions.

The Benefits of Proactive Cleaning in Tempe

4/6/2020 (Permalink)

SERVPRO is Here to Help during this time of need


During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.


Specialized Training


We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.


The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:


Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment
Specialized Products


The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.


Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Tempe (480) 456-0000

If You're Spending More Time At Home, You Might Hear Noises You Never Noticed

3/20/2020 (Permalink)

A pipe that has a small leak is shown with water coming out Highly trained specialists are ready to respond quickly to your water damage emergency. SERVPRO of North Tempe


Now that you are likely spending more time in your Tempe home you might be noticing more sounds. Everything from a squeaky stair to a rattling windowpane in your attic. When your plumbing starts making new and unusual sounds, it is not something you want to ignore. 

What Is That Noise?

 Banging, squealing and knocking may indicate an imminent malfunction, such as a pipe break, so noting these noises and taking action can be important for preventing serious indoor floods.  1. Pipe Obstructions If your pipes are squealing or whistling, there might be several causes. The first is a pipe blockage, which can narrow the water’s path and create the noise. This can be especially common in areas with hard water, where calcium or lime can build up inside the pipes. Loose screws and old or distorted washers inside the faucet’s hardware might also be to blame. You can chase down the issue by turning faucets on and off in your bathrooms until you find the source of the whistling.  2. Loose Pipe Clamps When the water in your home is shut off and your pipes bang and chatter for several moments, this can be startling as well as troublesome. This noise usually means one of your pipes has a loose or missing clamp, and the vibrations could eventually lead to a pipe burst unless it is located and strapped down. If you cannot find a spare strap, you can pad the area between the pipe and the wall to reduce the sound.  3. Failing Pipe Joints If you hear hissing sounds while the water is running, this could mean a pipe break is imminent. When the water is forced between two plumbing joints where the seal is failing, it can cause this odd sound. Have a flood damage and remediation service in to inspect and fix broken pipe joints before they burst.  Your home’s noisy pipes can be indicative of a pipe break in the near future. Knowing what causes these sounds can help you prevent flooding and the damage it causes.  

If You Experience Flooding Don't Wait

  If you do experience flooding call the experts to avoid further damage. SERVPRO of North Tempe is available 7 days a week, 24 hours a day, all year round. Our professionals are expertly trained, certified and here to help. Call us (480) 456-0000.

SERVPRO is Here to Help during this time of need

3/17/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Tempe (480) 456-0000

Sewer Backup In North Tempe Is A Job For The Pros

2/11/2020 (Permalink)


It's been a great vacation, a week away to relax and enjoy good weather. When you return home you find a flood. It is coming from a toilet and it's clear it's a sewer issue. Now what?
1.  Take Action Right Away
The risk of harmful bacteria in your home or business is a time sensitive issue and should be addressed promptly. Containment can be key to preventing extensive damage. Even a quick assessment and an attempt to block further flooding could be beneficial. Contacting SERVPRO of North Tempe (480) 456-0000 will mean a trained technician will immediately respond to the contaminated area. 2. Certified Technicians Will Know What Steps To Take Water from a sewer backup is dangerous, and you should not attempt a sewer back-up cleanup on your own. Specific techniques and safety equipment are needed to ensure appropriate removal of all hazardous bacteria. Contamination levels of the water may vary, requiring a customized sterilization process. 3. Sufficient Drying Allowing adequate drying time after the water has been removed will prevent the growth of mold and stop further damage to your home. Depending on the amount and duration of the water exposure, drying can often take days. Removal of the carpet or flooring down to the subfloor may also be required. 4.  Documenting It is surprising the amount of harm a flooded toilet can cause to your household. Repairing your property after a sewer cleanup can be a difficult project, and keeping good documentation can aid in a speedy recovery. Keeping current pictures of your home prior to an accident is highly recommended. These records can help insurance companies easily identify which areas were affected and how to aptly provide correct coverage. We can work with your insurance company. For a stress free claims process, SERVPRO can help manage the insurance paperwork and process.
SERVPRO of North Tempe understands the stress and worry that comes with water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of North Tempe is a phone call away 480-456-0000.  

If You Have Roof Damage It's Crucial To Know What To Do and Who To Call

2/5/2020 (Permalink)

A damaged roof is shown on a home SERVPRO of North Tempe (480) 456-0000. We have the right equipment and training.

Roof damage be a very unpleasant experience as a homeowner. Many insurance companies require homeowners to take reasonable measures to mitigate roof damage in order to cover claims. The goal of damage mitigation is to protect a damaged roof and the interior of a home until repairs can begin. These three mitigation measures can help to prevent further water or wind damage. Where do you start? 1. Documenting Damage. A homeowner should obtain footage of the full extent of damage before taking steps to temporarily protect or improve the situation. Take photos or record video to provide to an insurance company as evidence in support of a claim.Strengthen the case with footage from before the damage occurred. It is a good idea to capture the status of a property at least once or twice a year and back these files up in a remote and secure location such as cloud storage. 2. Covering Holes and Leaks. Roof damage mitigation primarily consists of covering up holes and leaks. A homeowner can do this work themselves, but it will require plywood, tarps, nails or screws, and at least two people working together. This should only be attempted if the homeowner is confident they can do this safely. It's always a good idea to consider bringing in a professional.Use plywood to cover holes. Lay out tarp so that it covers the ridge line by about two feet to keep out water. Attach the tarp to boards secured to the roof with nails or screws. A damage mitigation service can cover a roof quickly and effectively. 3. Removing Fallen Limbs. If a tree branch falls and causes damage to your roof, document the scene and contact a tree removal company. This service can also trim other parts of trees that pose a risk.These measures can help any homeowner mitigate and recover from roof damage. Regardless of the cause of the damage, make sure to thoroughly document and take steps to limit the severity of the situation.
For assistance with mitigation, contact SERVPRO of North Tempe (480) 456-0000. We have the right equipment and training. Our technicians are trained and certified experts. The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries.
We're always available to help. For a stress free claims process, SERVPRO can help manage the insurance paperwork and process.  SERVPRO of North Tempe prides itself in being faster to any disaster. Our team is trained and qualified to handle any size water, mold, or fire loss in the Tempe area.

Understaning Mold and Your Health

2/1/2020 (Permalink)

Mold is a very common thing, yet it can be very misunderstood. According to the CDC and National Center for Environmental Health, mold is found both indoors and outdoors. Mold can enter your home through open doorways, windows, vents, and heating and air conditioning systems. Mold in the air outside can also attach itself to clothing, shoes, and pets can and be carried indoors. When mold spores drop on places where there is excessive moisture, such as where leakage may have occurred in roofs, pipes, walls, plant pots, or where there has been flooding, they will grow.

Many building materials provide suitable nutrients that encourage mold to grow. Any mold should be removed and the moisture source that helped it grow should be removed.


Mold growth, which often looks like spots, can be many different colors, and can smell musty.  Color is not an indication of how dangerous a mold may be.


Removing mold is where things can get tricky. If you suspect mold in your home or business call the professionals in Tempe. SERVPRO of North Tempe (480) 456-0000. Mike Edgar and his team of certified technicians are ready to help 24/7.
SERVPRO of North Tempe is the best choice when it comes to handling mold damage in your home or workplace.


Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Our advanced equipment helps to detect and stop the source of water feeding the mold. We then isolate the affected area using a negative air pressure chamber.


The right equipment, operated by trained, certified professionals will assure your home is safe.


If you can see or smell mold, a health risk may be present. You do not need to know the type of mold growing in your home, and CDC does not recommend or perform routine sampling for molds. No matter what type of mold is present, you should remove it.


SERVPRO of North Tempe strives to be an educational resource for property owners and insurance companies.

Is Storm Damage The Same As Flooding?

1/24/2020 (Permalink)

Broken window Broken window due to storm damage in Tempe, AZ
When it comes to commercial property insurance coverage, there are significant differences between storm damage and flood damage. General policies cover most damage caused by storms, but exclude flooding. Learn more about these two types of damage.

Damage Caused By Storms

Many storms come with weather conditions such as high winds, heavy rain or snow. Coastal locations may also be at risk for hurricanes and tropical storms, and tornadoes can pose a threat to inland areas. Regardless of the type of storm, a property may sustain several types of damage:

  • Broken windows
  • Hail damage
  • Roof leaks
  • Structural damage

Commercial property insurance should cover all of these forms of damage. A policyholder can increase the likelihood that an insurer will cover a claim by keeping detailed maintenance records and submitting photographs or video footage of the portion of a structure affected by a storm.

Damage Caused By Floods

The term "flood" is used to designate water that comes from outside. This may include several different sources:

  • Heavy rain
  • Rising bodies of water
  • Overflowing sewer mains

Most standard insurance policies exclude flood damage. Owners of property located on a flood plain should obtain a flood policy through the National Flood Insurance Program or a rider on a commercial property policy. Additional coverage will probably be necessary for sewer damage caused by a backup.

Covered Perils and Exclusions

Most forms of storm damage should be covered by a commercial property policy. Building owners should familiarize themselves with the terms and limits of this coverage to determine whether to take out supplemental policies or riders. Additional coverage will probably be necessary for cleaning up and remediating flood or sewer damage.

These are the main distinctions between storm and flood damage. A property insurance policy, flood policy, and endorsements can cover the costs of damage mitigation and restoration at a commercial building in Tempe, AZ.

5 Safe Alternatives to Liquid Drain Cleaners

1/22/2020 (Permalink)

Low angle view of baking soda with vinegar Salt and vinegar safe alternatives to drain cleaners

What Are Some Safe Alternatives to These Harsh Chemicals?

A clogged drain can not only be a big hassle at your building in Tempe, AZ, but it can also cause flooding if not handled properly. It might be tempting to buy a heavy-duty drain cleaner, but that’s usually not the best option; the chemicals that destroy clogs can also destroy pipes. So, what are some safe alternatives to these harsh chemicals?

1. Borax, Salt, and Vinegar

Mix ¼ cup of Borax, ¼ cup of salt and ½ cup of vinegar and pour the mixture into the drain. Then, pour boiling water into the drain. Give it an hour, and then rinse with water.

2. Dish Soap

Three tablespoons of liquid dish soap combined with two liters of boiling water is an easy remedy for grease clogs. The grease is returned to liquid and will then easily travel down the pipes.

3. Plunger

A plunger can often save the day when dealing with a clogged drain. A plunger is sometimes all it takes to clear a drain. Cup plungers work best on flat surfaces, such as tubs and sinks. Flange plungers are useful in toilets, tubs and sinks.

4. Coat Hanger

A wire coat hanger can be used to pull the clog out of the drain of a sink or tub. It’s especially helpful for clearing hair clogs. Straighten the hanger, and then use the hook end to extract the clog contents.

5. Snake

A toilet auger (aka a drain snake) can reduce your risk of having to deal with a sewage cleanup; it’s smaller than a plunger and gets directly to the source. Crank the handle to extend the cable into the drain. You can move the cable around until you feel that you’ve “hooked” some of the clog. Bring the end of the cable back to see if anything is attached. If not, try again or move it around to try to break up the clog. Then, try flushing the toilet.
Unclogging a drain can sometimes seem impossible. If your building sustains water damage from a clogged drain, be sure to call SERVPRO restoration professionals.

Is Your Business Prepared To Survive a Disaster?

12/31/2019 (Permalink)

Causes of business interruption Do you know whether you have business interruption insurance?

Surviving a business fire at your Tempe, AZ, commercial property goes well beyond getting the flames put out. Unfortunately, the work that remains to be done after firefighters have finished their work may prevent you from re-opening your doors for quite some time. When this happens, you need business interruption insurance to be sure your company can survive.

What Is Interruption Insurance?

Sometimes referred to as Consequential Loss insurance, this type of policy provides coverage that helps you survive without the income you'd normally receive during regular operations. Some of the most common items covered by this insurance include

  • Physical damages to your buildings and property
  • Damages to machinery and equipment
  • Non-physical damages, such as payroll and monthly debts


This type of insurance may also cover payments for the gross profits you would have received if you'd remained in open.

Don't Underestimate How Long Recovery Takes

One of the biggest mistakes business owners make when purchasing this type of insurance is underestimating how low it will take to recover. It is important to hire fire cleaning and reconstruction professionals who understand the importance of getting back to work as quickly as possible. However, it's reasonable to expect that you may not resume normal operations for several weeks or months, depending on the extent of the damages.

Give Yourself Time to Replace Damaged Items

In addition to recovering the physical aspects of your commercial buildings, you'll also face replacement of machinery, inventory, and other content. As you consider the impact of a fire on your business, be sure to factor in the time and expense it will take to replace the items of value within your buildings and on your property.

Is Your Business Protected?

Do you know whether you have business interruption insurance? Contact your insurance provider before you're affected by a business fire. Don't wait for disaster to strike to find out whether you have the coverage to keep your Tempe, AZ, business afloat while cleanup and recovery efforts are underway.

Will Homeowners Insurance Cover Mold Damage?

11/27/2019 (Permalink)

Most homeowners do their best to ensure that mold never becomes a problem in their home. Unfortunately, some homeowners are unaware of what causes mold and how they can be proactive in preventing fungus growth. If you’re afraid that you may have mold damage in your Tempe,AZ, home, you’re probably wondering if your homeowner’s insurance will cover the cost of mold remediation. Below is some information to help you understand if your insurance may cover the damage.

Sudden and Accidental Events

While you likely don’t have a separate mold insurance policy, your insurance will cover mold cleanup costs if they are caused by sudden and accidental events such as the following:

  • Hurricane
  • Major snowstorm
  • Fire
  • Frozen pipes
  • Accidental water from burst pipes

Insurance companies need to know that the incident could not be prevented. A specific example of a covered peril is when a new hose behind your washing machine bursts and you’re gone on a business trip or vacation. You return home after a week and find the water and fungus growth. This is an example that shows there was no negligence on your part.

Lack of Maintenance

Now that you understand some instances that justify mold coverage, it’s helpful to know when black mold cleanup would not be covered by insurance. First, remember that an insurance company will only cover sudden and accidental perils. If you’ve noticed black mold slowly growing in your shower and after weeks or months start to worry that it may be causing health problems, your insurance will likely not cover the repair costs. Why? Because insurance companies expect homeowners to properly maintain their home. This includes properly venting bathrooms, maintaining caulking around windows and ensuring that water flows away from the home.
Fungus growth and mold can be prevented by properly maintaining your home. In the unfortunate event of sudden and accidental perils, your homeowner’s insurance will likely cover the mold remediation costs. Contact a mold professional to ensure your home is cleaned correctly.

Job Highlight of the Week

11/11/2019 (Permalink)

Green drying equipment in the hallway of a hotel Our drying equipment working hard to get this hotel back to its preloss condition.

We'd like to share with you what our day to day looks like. Welcome to our Job highlight of the week here at SERVPRO of North Tempe! 

SERVPRO of North Tempe received a call last week to assist a nationally branded hotel located in Tempe.   A 200-gallon water heater had failed and emptied over 200 gallons of water throughout its first floor.   We arrived on site within 45 minutes and immediately began extracting water.  We were able to begin the drying process almost immediately.   This allowed us to get the effected rooms dried and available for rent in under 3 days, which was a huge benefit to our customer.

SERVPRO of North Tempe is focused on restoring our customers back to their normal situation as soon as possible.  Making water damage, “Like it never even happened.”

How a Disaster Recovery Team Will Respond to Your Building After a Storm

3/24/2019 (Permalink)

SERVPRO can respond to urgent needs quickly

As a business leader, you have more concerns than the profitability and growth of your company. You’re in charge of the well-being of your employees while they’re at work, and you also have concerns about the state of your building. If a large storm or other incident threatens your safety and the integrity of the facility, you need a reliable disaster recovery team to respond and handle any damage.

Why Call the Pros?

Not just any crew will do the trick when you need immediate assistance and storm response. The best cleanup companies will stand out with their excellent service and capabilities.

  • Professionals can respond to urgent needs quickly.
  • Professionals are equipped to take care of jobs of all sizes.
  • Professionals have a well-trained staff.
  • Professionals have top-of-the-line equipment and techniques.
  • Professionals have the support of the parent organization.

Ready for the Call

Sometimes, you can anticipate storm damage in your Tempe,AZ, office, but often, these disasters come by surprise. The nice thing about the top cleanup and restoration teams is that they are available 24/7 and can come to your office in a moment’s notice. The best companies won’t shy away from extensive projects, either. These professionals won’t put you off even if your needs are seemingly small.

The Right Stuff

You only want highly regarded professionals to tackle your disaster recovery project. These experts not only bring a skilled group of technicians to evaluate the damage, clean up affected areas and rebuild where necessary, but they also use up-to-date equipment and industry-proven methods.

All the Resources They Need

A local cleanup team can take care of storm damage, even in the most widespread circumstances. This is because the group can call upon the nationally based home office for additional supplies and technicians to ensure they complete the job thoroughly.

It should be obvious why a top disaster recovery team will be your best resource following a storm. You’ll have confidence that you can return to a safe office when you call upon the pros.